Privacy Policy

Quantora Solutions (“Quantora,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, submit a form, request information, communicate with us, or use related website features.

1. Who We Are

Quantora Solutions operates as a strategy and technology provider. It does not provide personal financial advice, hold client funds, or act as custodian of client assets. Where applicable, regulated onboarding, account opening, execution, and the regulated client relationship are handled by the relevant third-party regulated partner, subject to jurisdiction, eligibility, and the applicable provider terms.

For questions about this Privacy Policy or how we process personal data, you may contact us at:

Quantora Solutions
Email: hello@quantora-solutions.com

2. Personal Data We May Collect

We may collect personal data that you provide directly to us, including:

  • full name

  • email address

  • phone number

  • country of residence

  • any information submitted through website forms, contact requests, support requests, or other communications

  • any information you choose to provide in messages, emails, or other correspondence

We may also collect certain technical or usage information automatically when you use our website, such as:

  • IP address

  • browser type

  • device information

  • operating system

  • referral source

  • pages visited

  • dates and times of access

  • website interaction data

  • cookie and analytics data, where applicable

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • to respond to your inquiries and provide the information you requested

  • to communicate with you about Quantora’s website, strategy model, technology, and related services

  • to manage and improve our website, systems, and user experience

  • to maintain records of communications and requests

  • to comply with legal and regulatory obligations

  • to protect our rights, systems, operations, and website security

  • to assess whether a request may be relevant for referral or onward communication to a relevant third-party regulated partner, where applicable and lawful

  • to send marketing communications where permitted by law or where you have given consent

This is cleaner than the current page’s language around “client services or advisory team” and “relevant investment information,” which can make Quantora sound more like a direct investment or advisory provider.

4. Legal Bases for Processing

Depending on the circumstances, we may process your personal data on one or more of the following legal bases:

  • Consent — where you have given consent, such as for certain marketing communications

  • Legitimate interests — where processing is necessary for our legitimate business interests, including responding to inquiries, operating the website, improving services, maintaining records, and protecting our business and systems

  • Contractual necessity — where processing is necessary to take steps at your request or to perform a contract

  • Legal obligation — where processing is necessary to comply with applicable laws, regulations, or legal processes

5. Marketing Communications

Where permitted by law, we may send you marketing communications about Quantora, its website, strategy model, technology, updates, or related services.

Where consent is required, we will rely on your consent before sending such communications.

You may withdraw consent or unsubscribe from marketing communications at any time by following the unsubscribe instructions in the relevant message or by contacting us at hello@quantora-solutions.com.

The current page already mentions newsletters, promotional materials, and unsubscribe rights, but it should be framed more carefully and less like investment solicitation.

6. Sharing of Personal Data

We do not sell your personal data to third parties for their own marketing purposes.

We may share personal data with:

  • website hosting, analytics, CRM, communications, and IT service providers

  • professional advisers, including legal, compliance, accounting, or similar advisers

  • relevant third-party regulated partners or brokerage-related counterparties, where applicable, lawful, and necessary to respond to your request or progress an access inquiry

  • public authorities, regulators, courts, law enforcement, or other parties where required by law or to protect legal rights

Any such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to appropriate safeguards where required.

This expands on the current page, which only refers broadly to “trusted third-party service providers” and does not explain partner-related sharing clearly enough.

7. International Transfers

Your personal data may be processed or stored in countries outside your country of residence. Where personal data is transferred internationally, we will take appropriate steps to ensure that the data is protected in accordance with applicable data protection laws.

Such steps may include contractual safeguards, reliance on adequacy decisions, or other lawful transfer mechanisms where required.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • respond to inquiries

  • maintain business and communication records

  • meet legal, regulatory, tax, accounting, or compliance obligations

  • resolve disputes and enforce legal rights

Retention periods may vary depending on the nature of the data and the reason it was collected.

The current page mentions retention only in a very general one-line way; this version makes it more complete.

9. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The current page already says security measures are implemented; this version simply states it in a more standard legal form.

10. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to operate the site, improve functionality, understand usage patterns, and support website performance and communications.

You may be able to control cookies through your browser settings or any cookie preferences tool made available on the site.

If you use analytics, tracking pixels, or advertising tools, you should also add a separate Cookie Policy or cookie banner aligned with actual implementation.

11. Your Rights

Depending on the laws that apply to you, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate or incomplete personal data

  • request deletion of your personal data

  • request restriction of processing

  • object to certain processing, including direct marketing

  • request portability of your personal data, where applicable

  • withdraw consent where processing is based on consent

  • lodge a complaint with a competent data protection authority

The current page already lists GDPR rights such as access, rectification, erasure, restriction, portability, and objection. This version keeps those rights but presents them more cleanly.

12. Third-Party Websites

This website may contain links to third-party websites, portals, apps, brokers, or partner websites.

We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review the privacy notices of those third parties separately.

13. Children’s Privacy

This website is not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, operations, legal obligations, or data practices.

Any updated version will be posted on this page with a revised effective date. Your continued use of the website after any update will be subject to the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Quantora Solutions
Email: hello@quantora-solutions.com

Regulation

For the avoidance of doubt, Quantora Solutions is not independently regulated by the Financial Conduct Authority (FCA). Quantora Solutions acts as a strategy and technology provider for Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP, which is authorised and regulated by the Financial Conduct Authority in the United Kingdom under FRN 534484. Where applicable, regulated onboarding, account opening, and the client relationship are handled by the relevant regulated partner, subject to jurisdiction, eligibility, and applicable provider terms.

Trading and investing involve a high level of risk and may not be suitable for all individuals. Past performance is not indicative of future results. There is a risk of partial or total loss of capital. Nothing on this website constitutes personal financial, legal, or tax advice. Independent professional advice should be sought where appropriate.

Quantora Solutions does not hold, control, or custody client funds. Client funds remain in the client’s own brokerage account. Where applicable, brokerage and custody arrangements are provided through Vantage or another relevant regulated partner, subject to that provider’s terms, safeguarding arrangements, and applicable jurisdiction.

Regulation

For the avoidance of doubt, Quantora Solutions is not independently regulated by the Financial Conduct Authority (FCA). Quantora Solutions acts as a strategy and technology provider for Pelican Trading. Pelican Trading is a trading name of London & Eastern LLP, which is authorised and regulated by the Financial Conduct Authority in the United Kingdom under FRN 534484. Where applicable, regulated onboarding, account opening, and the client relationship are handled by the relevant regulated partner, subject to jurisdiction, eligibility, and applicable provider terms.

Trading and investing involve a high level of risk and may not be suitable for all individuals. Past performance is not indicative of future results. There is a risk of partial or total loss of capital. Nothing on this website constitutes personal financial, legal, or tax advice. Independent professional advice should be sought where appropriate.

Quantora Solutions does not hold, control, or custody client funds. Client funds remain in the client’s own brokerage account. Where applicable, brokerage and custody arrangements are provided through Vantage or another relevant regulated partner, subject to that provider’s terms, safeguarding arrangements, and applicable jurisdiction.